King's College London offers a portfolio of high-ticket online master's programmes priced at approximately £21,000 per enrolment. The institution operates in a highly competitive global postgraduate market where acquisition costs are high and decision cycles are long.
Over a multi-year engagement, we designed and scaled a content-led microsite that functioned as a demand and conversion engine for online programmes. By combining user-generated content, immersive experiences, interactive tools, and performance-driven content strategy, the microsite materially improved acquisition efficiency.
The result: an estimated £6M in attributable revenue in 2023, representing ~20% of total online programme revenue.
Online postgraduate education is one of the most expensive and competitive acquisition environments:
With rising Google Ads costs putting pressure on ROAS, CPL, and enrolment efficiency:
CPCs for key programme terms regularly exceeded £12–£18
Cost per lead averaged £280–£350
Paid search drove the majority of programme discovery
Programme pages lacked depth, social proof, and decision support
Long research cycles led to high drop-off before application
Traffic existed — but confidence and conversion lagged.
We built a dedicated microsite designed as a content product supporting the full enrolment journey.
We placed lived student experience at the centre of the microsite, incorporating:
This replaced abstract institutional messaging with authentic, peer-led proof.
We operationalised live and on-demand experiences:
These events became high-intent conversion moments, averaging 300–600 registrants per major event, 45–55% live attendance rates, and 18–22% application intent signals post-event.
To reduce uncertainty around cost and outcomes, we introduced:
Users who engaged with at least one tool converted at 2.1× the baseline rate.
Alongside experiential content, we built an extensive editorial layer:
Paid media shifted from discovery to amplification, improving efficiency.
Content-led acquisition transformed enrolment economics.
Organic Traffic
YoY increase
Paid CPC
Cost reduction
Cost Per Lead
Down from £320
ROAS Improvement
Across campaigns
Conversion Rate
Up from 2.4%
UGC Conversion
vs average rate
Attributable Enrolments
Students enrolled
Attributable Revenue
~20% of total
"This succeeded because content was treated as decision infrastructure, not promotion."
Social proof replaced institutional claims
Content mirrored real research behaviour
Organic visibility compounded over time
Paid media amplified what already converted
Marketing and enrolment teams operated from shared signals
For a £21k decision, confidence — not clicks — was the primary growth lever.
Let's discuss how a content-led approach can transform your high-ticket programme acquisition.